Universal Avionics Systems Corporation | Frequently Asked Questions

Frequently Asked Questions

Data Transfer Units

What are the available Universal Avionics Data Transfer Unit (DTU) upgrade options?

What should I consider when upgrading my Universal Avionics Data Transfer Unit (DTU)?

Flight Management System

Is my Universal Avionics Flight Management System (FMS) a compatible sensor for my upgraded Automatic Dependent Surveillance-Broadcast (ADS-B) capable transponder?

What Software Control Number (SCN) is my Universal Avionics equipment approved for?

What does this message on my Flight Management System (FMS) mean?

How can I become more familiar with my Flight Management System (FMS)?

Are Universal Avionics Flight Management Systems (FMS) compatible with external GPS sensors?

Why is the Performance Database missing from my Flight Management System (FMS) after receiving it back from repair?

Where can I get a replacement Performance Database for my Flight Management System (FMS)?

How do I load a Performance Database into my Flight Management System (FMS)?

Where can I find a return to service test for my Universal Avionics Flight Management System (FMS)?

Why am I getting an error message on my Flight Management System (FMS) when attempting to load a Navigation Database?

Global Positioning System

How do I troubleshoot my intermittent or inoperative GPS?

Hardware

I have a broken contact in a connector, what is the Part Number (P/N) of the contact?

Import and Export

Where do I find information about how to ship a product to Universal Avionics from an international location?

Where do I find information on exporting or importing Universal Avionics products?

Navigation Databases

What procedures are not in the Navigation Database?

Why are there Special Procedures?

How do I get permission to fly a Special Procedure?

Where can I find the release dates for Navigation Databases?

How do I download my Navigation Database?

Can I download my Navigation Database using a Mac?

What is the Navigation Database release schedule and approximate shipping dates?

How often are new Navigation Databases released?

What are the Navigation Database Regions?

What is available in my Navigation Database?

How do I load the navigation database into the FMS using SCN 60x/70x (Standard DTU) or SCN 602/702 and earlier (SSDTU)?

How do I load the navigation database into the FMS using SCN 603/703 or 604/704 (DTU-100 or SSDTU)?

How do I load the navigation database into the FMS using SCN 801/901 and later (DTU-100 or SSDTU)?

How do I check Navigation Data stored in active and inactive memory?

Why does my Flight Management System (FMS) show the old Navigation Database and expiration date after loading the new Navigation Database?

Why wasn’t there a "CHECK ALL" prompt after loading my Navigation Database?

What are the FMS Software Differences from SCN 601/701 through SCN 1000/1100?

Are there Waypoint Naming Conventions?

How do I make a payment on my Navigation Database account?

How do I change my Navigation Database subscription?

I see a procedure in the database that I don’t have a standard published chart for. Why is this?

Why am I getting an error message on my Flight Management System (FMS) when attempting to load a Navigation Database?

How do I update my Navigation Database account?

Recorders

What equipment do I need to download the voice data from my Cockpit Voice Recorder (CVR)?

Why won’t my Cockpit Voice Recorder (CVR) download via Firefly when installed in the aircraft?

How do I get a copy of Firefly?

Satcom System

Where can I get support for my Universal Avionics Satcom system?

Software Control Number

What does SCN mean?

What is the Software Control Number (SCN) of my Universal Avionics equipment?

Can I upgrade the Software Control Number (SCN) of my Universal Avionics equipment?

What Software Control Number (SCN) is my Universal Avionics equipment approved for?

Supplemental Type Certificates

What Supplemental Type Certificates (STC) are available for Universal Avionics equipment?

Technical Publications

Where do I find Universal Avionics Technical and Operator’s Manuals?

What should I do if I find an error in a Universal Avionics Technical Manual?

Terrain Awareness & Warning System and Vision-1^®

How often do I need to update the Terrain Database in my Terrain Awareness and Warning System (TAWS) or Vision-1® equipment?

UniLink^®

Is Universal Avionics UniLink® UL-800/801 Communications Management Unit (CMU) compliant with Link 2000+?

Can I use the Universal Avionics UniLink® UL-800/801 Communications Management Unit (CMU) for Future Air Navigation System (FANS)?

How do I access Universal online flight planning services and weather information?

UniNet

How do I get access to UniNet?

What should I do if I do not remember my UniNet login information and cannot log in to my account?

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